Canon eBusiness Portal
At Canon, we are constantly improving our services so you can enjoy more convenience and better services. Our new Canon eBusiness Portal provides our customers with a one-stop solution website with advanced functions to easily and quickly manage all your Canon printing devices – from service requests, consumables reordering to account management.
Account management : All the information at your fingertips
The Canon eBusiness Portal lets you manage all account related information in a smart and efficient manner. From monthly e-statements, e-invoices, profile information and account manager contacts, everything is at your fingertips with Canon eBusiness Portal.
e-Statement
You can now keep track of the latest e-Statement for the past 6 months. The e-Statement includes accounts payable and details of every payment. And if you would like to save the relevant data, you may choose to download a PDF version for your own records.
e-Invoice
On top of the basic monthly expenses, the e-Invoice provides even more detailed information including the usages and relevant charges of every printing devices in your company - all displayed in a clear and comprehensible format that can be downloaded as PDF for future reference and archival.
My Profile
Easily amend or update your account information, such as setting passwords and contact details
My Account Manager
Need to speak to your Canon account manager for any assistance? You can instantly find the contact details of your Canon account manager for any help on your business needs.
Support Service : Comprehensive service support – just a click away
The Canon eBusiness Portal provides comprehensive service support for all your Canon printing devices. From ordering consumables to requesting for technical service, our Canon service support is never more than a mouse-click away!
Meter Reading Submission
Not on eMeter reading? No worries, you can submit the usage for every Canon printing devices in your company at your convenience. Batch Submission function provides the convenience and efficiency of batch upload of print counter reports from individual machines.
Request for maintenance services
Convenient online order of toner, printing paper and staplers You can request all maintenance services through the Canon eBusiness Portal. Simply select the printing devices to be serviced, submit a request maintenance form, and we will make the necessary arrangements for you.
Convenient online order of toner, printing paper and staplers
You can replenish consumables such as toner, printing paper and staple easily and quickly through the Canon eBusiness Portal. Simply order the consumables online, and they will be delivered to your premises promptly*.
* Terms and conditions apply for consumable orders
Device Management : Comprehensive overview of all your devices anytime
Canon’s eBusiness Portal lets you view the printing device’s model number, serial number, contract number and contract validity period. The Usage Summary report provides a crucial understanding of the device usage by the model, giving you key information to optimise your business operations.
Permission Setting : Assign permissions for specific user management
Canon eBusiness Portal lets the administrator quickly assign specific rights to respective groups of staff relevant to their operations. For example, the finance department can be granted permission to view confidential information such as the e-Statement and e-Invoices, while the administrative department can be granted permission to view device usages, request for service or purchase consumables. This assignment of permission creates clear segregation of duties and ensures accountability to protect the interest of the company.
