Announcement of temporary closure at all service centers
For Visitors to Canon Service Center and Canon Marketing (Thailand) Co. Ltd. Headquarters Office
As per the announcement of measures to control the spread of COVID-19 by the Bangkok Metropolitan Administration on 23 March 2020, the public sector was required to encourage work-from-home practice and shut down service venues to minimise the risk of disease transmission in public places.
Therefore, Canon Marketing (Thailand) needs to temporarily cease our customer services at all Canon Service Centers from Wednesday 25 March to Friday 10 April 2020 to reduce the risk of disease spread and infection.
For customers with product repair needs, Canon is now providing Canon Delivery Service for product repair in Bangkok and surrounding provinces. You can request the service through Canon Call Center Tel. 02 344 9988 or Line @Canon Thailand from 8.15 a.m. to 5.15 p.m. (Monday to Friday).
To prevent possible risks and protect our staff’s well-being during the COVID-19 outbreak, the company has implemented the work-from-home policy from Wednesday 25 March to 10 April 2020. This is supported by a business continuity plan (BCP), teleconference system, internal IT network systems and previous drills to ensure smooth operations and full capacity to work with our business partners and authorized distributors as usual