Warranty Terms and Conditions - Canon Thailand
Warranty Terms and Conditions
- Canon Marketing (Thailand) Co.,Ltd, (“CMT”) warrants exclusively the product imported and distributed by CMT, and purchased from authorized stores or distributor in Thailand. The Warranty period is valid from the purchasing date through the specified period on the front page of this warranty.
- Warranty shall cover damage to product from normal usage or manufacturing defect only. Customer shall deliver the product to Canon Service Center and be responsible for other expenses incurred from delivering the product to Canon Service Center such as insurance, custodian fee, transportation fee and taxation, etc.
- CMT guarantees to repair and replace parts without charge under the following conditions :
- To deliver the product within warranty period to Canon Service Center, Customer shall present the full filled out warranty card without any amendments such as crossed, erased, amended, or torn, unless Customer has registered the warranty online through https://warranty.th.canon In addition, Customer shall present the receipt for proof of purchase indicating the date of purchase, type of product, name of store or distributor, when delivering product to acquire the service, otherwise, CMT reserves the right to refuse warranty.
- This warranty does not include consumables such as cartridge, ink, toner, print head, case, scanner, drum, paper, light bulbs, extrusion heat set (fixing), roller, ITD, ITB, Oil & Web Roller, Waste Ink, absorber and; other components such as copy board glass, telephone headset, external cover, hard & floppy disk drivers, interface units, adapter, batteries, charger, etc.
- This warranty shall not cover for software driver or utility program that is part of the product set.
- Damages that is not covered by this warranty i.e. misusage, storage of product under improper environment, the operational system and peripherals does not qualify as stated in the manual or peripherals not appropriate to product’s usage, damage caused by animal or insect entering into the product, customized or modification to part of product, disaster, natural disaster or force majeure, electric power outages or water entering the product etc. Customer shall be responsible for part, service fee and expenses to deliver product into service.
- This warranty does not include any damage incurred against people or property or business loss of customer.
Remarks : In order to ensure the efficiency and quality of usage and long life cycle without causing further damage, Customer is recommended to use the genuine part, consumable and/or service from CMT or CMT’s distributor only.
Mirrorless
| Product | Warranty Period |
| EOS R3 (Body) | 1 Year |
| EOS R5 w/RF24-105mm f/4L IS USM | 1 Year |
| EOS R5 (Body) | 1 Year |
| EOS R6 Mark II w/RF24-105mm f/4-7.1 IS STM | 1 Year |
| EOS R6 Mark II (Body) | 1 Year |
| EOS R6 w/RF24-105mm f/4L IS USM | 1 Year |
| EOS R6 w/RF24-105mm f/4-7.1 IS STM | 1 Year |
| EOS R6 (Body) | 1 Year |
| EOS Ra (Body) | 1 Year |
| EOS R w/RF24-105mm f/4L IS USM | 2 Year |
| EOS R w/RF24-105mm f/4-7.1 IS STM | 2 Year |
| EOS R (Body) | 2 Year |
| EOS R8 w/RF24-50mm f/4.5-6.3 IS STM | 1 Year |
| EOS R8 (Body) | 1 Year |
| EOS RP w/RF24-105mm f/4-7.1 IS STM | 1 Year |
| EOS RP (Body) | 1 Year |
| EOS R7 w/RF-S18-150mm f/3.5-6.3 IS STM | 1 Year |
| EOS R7 (Body) | 1 Year |
| EOS R10 w/RF-S18-150mm f/3.5-6.3 IS STM | 1 Year |
| EOS R10 w/RF-S18-45mm f/4.5-6.3 IS STM | 1 Year |
| EOS R50 w/RF-S18-45mm f/4.5-6.3 IS STM & RF-S55-210mm f/5-7.1 IS STM |
1 Year |
| EOS R50 w/RF-S18-45mm f/4.5-6.3 IS STM | 1 Year |
| EOS R100 w/RF-S18-45mm f/4.5-6.3 IS STM | 1 Year |
| EOS M6 Mark II w/EF-M 18-150mm f/3.5-5.6 IS STM | 1 Year |
| EOS M6 Mark II w/EF-M 15-45mm f/3.5-6.3 IS STM | 1 Year |
| EOS M50 Mark II w/EF-M 15-45mm & EF-M 55-200mm | 1 Year |
| EOS M50 Mark II w/EF-M 15-45mm f/3.5-6.3 IS STM | 1 Year |
| EOS M50 w/EF-M 15-45mm & EF-M 55-200mm | 1 Year |
| EOS M50 w/EF-M 15-45mm f/3.5-6.3 IS STM | 1 Year |
| EOS M200 w/EF-M 15-45mm f/3.5-6.3 IS STM | 1 Year |
DSLR
| Product | Warranty Period |
| EOS-1D X Mark III | 2 Year |
| EOS 5D Mark IV (Body) | 2 Year |
| EOS 5D Mark IV w/EF 24-105mm f/4L IS II USM | 2 Year |
| EOS 5D Mark IV w/EF 24-70mm f/4L IS USM | 2 Year |
| EOS 6D Mark II (Body) | 2 Year |
| EOS 6D Mark II w/EF 24-105mm f/4L IS II USM | 2 Year |
| EOS 6D Mark II w/EF 24-70mm f/4L IS USM | 2 Year |
| EOS 90D (Body) | 1 Year |
| EOS 90D w/EF-S 18-55mm f/3.5-5.6 IS STM | 1 Year |
| EOS 90D w/EF-S 18-135mm f/3.5-5.6 IS USM | 1 Year |
| EOS 80D (Body) | 1 Year |
| EOS 80D w/EF-S 18-55mm f/3.5-5.6 IS STM | 1 Year |
| EOS 80D w/EF-S 18-135mm f/3.5-5.6 IS USM | 1 Year |
| EOS 850D w/EF-S 18-55mm f/4-5.6 IS STM | 1 Year |
| EOS 800D w/EF-S 18-55mm f/4-5.6 IS STM | 1 Year |
| EOS 800D w/EF-S 18-135mm f/3.5-5.6 IS STM | 1 Year |
| EOS 200D II w/EF-S 18-55mm f/4-5.6 IS STM | 1 Year |
| EOS 1500D w/EF-S 18-55mm f/3.5-5.6 IS II | 1 Year |
| EOS 3000D w/EF-S 18-55mm f/3.5-5.6 DC III | 1 Year |