Camera Free Express Service - Canon Thailand

Camera Free EXPRESS Service

Canon Kicks Off Summer with “COOL SUMMER SPLASH!” Free Express Service Promotion

Enjoy free check-ups, repairs, and cleaning for in-warranty Canon cameras and gear,
covering over 20 service items with no unit limit,
available March 17 – April 25, 2025.

Canon supports photographers preparing for the Songkran Festival with an exclusive service promotion, “COOL SUMMER SPLASH!” From 17 March to 25 April 2025, Canon customers can enjoy free check-ups, cleaning, and repairs for cameras, lenses, and accessories—including hardware and software—along with system updates covering over 20 service items (for in-warranty products only). As an added benefit, the 535-baht Express Service fee per device will be waived, ensuring that every piece of equipment is in optimal condition for capturing the festivities. This special offer is available at Canon Service Centre (Head Office), Canon Delivery Service, via parcel delivery, and through dealer-submitted repairs. Don’t miss this opportunity to get the Canon gear festival-ready with professional servicing at no extra cost.


Terms and Conditions :
  • Canon camera, lens, and accessory inspection and cleaning services include :
    Check computer connectivity / check error codes / check deterioration values / check shutter count / check Wi-Fi functionality / check and clean the viewfinder / clean the battery compartment / clean the hot shoe / clean the LCD monitor / update the firmware / check the card slot / check the autofocus system / check and clean the rubber grips and body covers / check the image sensor / check and clean control buttons / detect and remove hot or dead pixels from the image sensor / check the lens zoom mechanism / check the image stabilization system / check the light metering system / clean the CMOS sensor / clean the external surfaces of the lens / check and adjust shutter speed accuracy
  • Customers can enjoy free Express Service valued at 535 baht per product.
  • For out-of-warranty products, customers must pay the standard inspection and cleaning fee starting at 535 baht. In-warranty products receive the service free of charge.
  • This promotional offer excludes cases where the camera is severely damaged (e.g., dropped, water-damaged, or requiring extensive testing.) Staff will inform customers if their device falls into this category.
  • Customers can submit a maximum of 2 units per queue. For additional units, a new queue must be taken for the third unit onward.
  • Promotion service is available Monday to Friday (excluding Saturdays, Sundays, public holidays, and company-declared holidays) with a daily queue limit of 40 queues.
  • Products requiring spare parts for repairs are not eligible for this promotion.
  • Customers whose products require repairs but have spare parts readily available will receive their items back within 7 business days without paying the Express Service fee.
  • Customers requesting internal cleaning (e.g., mold or rust removal) will receive their products back within 7 business days without paying the Express Service fee.
  • This promotion is for official warranty product only.

For more details, please contact Canon staff. Canon Marketing (Thailand) reserves the right to modify the promotion details without prior notice. In case of any disputes, the company's decision shall be final.