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    The Printed Paper Has Smudge Marks (The Fixing Roller Is Dirty)

    27-Sep-2011
    8200413400

    Issue

    The printed paper has smudge marks.(The fixing roller is dirty.)
    The printed paper has smudge marks.(The fixing roller is dirty.)

    Cause and Solution

    The fixing roller inside the printer is dirty.
    Clean the fixing roller. [Cleaning the Inside of the Printer]
    IMPORTANT
    Cleaning the fixing roller
    • The cleaning process takes approximately 80 seconds to complete.
    • The cleaning process cannot be canceled.

    Related Information