The camera and Androidâ„¢ device do not connect.
Solution
- Make sure the encryption key displayed by the camera is correctly entered into the Android™ device (when using the camera as an access point).
- Please make sure that your camera and Android™ device are connected to an access point (When using another access point for connecting).
- Please start Canon CameraWindow (for Android™).
- Please make sure that Canon CameraWindow (for Android™) is not running in the background.
- After forcing Canon CameraWindow to close on the Android™ device’s application settings, try to connect a second time by following the connection procedures.
- Please uninstall Canon CameraWindow (for Android™) and then install it a second time.
NOTE
- Operation not guaranteed on Android™ tablets.
- Android™ is a trademark of Google Inc.