Cannot perform scanning from the printer (OS X Mavericks v10.9)

23-Oct-2013
8201958900

Solution

    Phenomenon
    With OS X Mavericks v10.9, scanning is not performed even when the SCAN button of the printer is pressed or when Scan is selected on the printer operation panel.

    Cause
    Due to a change of the OS specifications, the OS does not receive the signal from the printer when the SCAN button is pressed or when Scan is selected.

    Solution
    With OS X Mavericks v10.9, scanning from the printer is not supported.
    Using the Canon application software such as CanoScan Toolbox, perform scanning from the PC.