With the recent announcements of lockdown easing for more selected businesses and activities by the government, please be informed that Canon Phuket Service Center will reopen and be ready to serve you from 1 July 2020 onwards.
To maintain our disease-control measures, we would seek cooperation from all visitors to wear face masks all the times and observe social distancing by remaining at least 1-2 meters apart. Standard safety measures will remain active at all Canon Service Centers. Alcohol hand sanitizer will be provided and all the public touchpoints will be disinfected on an hourly basis.
For customers with product repair needs but not ready to visit Canon Service Centers during this time, please be informed that Canon still offers Canon Delivery Service for product repair in Bangkok and surrounding provinces. You can request the service through Canon Call Center Tel. 02 344 9988 or Line @Canon Thailand from 8.15 a.m. to 5.15 p.m. (Monday to Friday).
Thank you for your trust and confidence in our products and services.
Canon Marketing (Thailand) Co., Ltd.
3.1 To deliver the product within warranty period to Canon Service Center, Customer shall present the full filled out warranty card without any amendments such as crossed, erased, amended, or torn, unless Customer has registered the warranty online through www.canon.co.th. In addition, Customer shall present the receipt for proof of purchase indicating the date of purchase, type of product, name of store or distributor, when delivering product to acquire the service, otherwise, CMT reserves the right to refuse warranty.
3.2 This warranty does not include consumables such as cartridge, ink, toner, print head, case, scanner, drum, paper, light bulbs, extrusion heat set (fixing), roller, ITD, ITB, Oil & Web Roller, Waste Ink, absorber and; other components such as copy board glass, telephone headset, external cover, hard & floppy disk drivers, interface units, adapter, batteries, charger, etc.
3.3 This warranty shall not cover for software driver or utility program that is part of the product set.
3.4 Damages that is not covered by this warranty i.e. misusage, storage of product under improper environment, the operational system and peripherals does not qualify as stated in the manual or peripherals not appropriate to product’s usage, damage caused by animal or insect entering into the product, customized or modification to part of product, disaster, natural disaster or force majeure, electric power outages or water entering the product etc. Customer shall be responsible for part, service fee and expenses to deliver product into service.
3.5 This warranty does not include any damage incurred against people or property or business loss of customer.
Remarks: In order to ensure the efficiency and quality of usage and long life cycle without causing further damage, Customer is recommended to use the genuine part, consumable and/or service from CMT or CMT’s distributor only.