Delivery Service - camera, lens and equipment for repair - Canon Thailand

Nationwide Pickup & Delivery Service for Camera, Lens, and Equipment Repairs

Canon enhances customer convenience by offering nationwide pickup and delivery service for camera, lens, and photography equipment repairs.

Starting from only 300 THB per box (excluding 7% VAT), the service covers a wide range of products*,
with no limit on damage type, number of boxes, or service area **.

Service Conditions :

Items must be securely packed with shock protection.
Maximum 4 items per box.
Service requests accepted Monday–Friday, 8:30 AM–3:00 PM via:
- 0-2344-9988
- Line: @canonthailand
Customers must provide:
- Full name, address, postal code, contact number
- Product model & serial number
- Description of the issue
Pickup will be arranged after payment confirmation.
No refunds for service fees if canceled or conditions are not met.
Delivery arranged for the next business day.
Damage compensation up to 2,000 THB per case.
Service fee is for pickup & delivery only – does not include repair fees.
Estimated delivery time: 3–5 days (excluding repair time).
Repair duration:
- Standard : ~15 business days
- Express : 1–3 business days
  (contact for rates)
- Repair time excludes parts ordering and waiting period

* Cinema equipment excluded

Service Conditions :

Items must be securely packed with shock protection.
Maximum 4 items per box.
Service requests accepted Monday–Friday, 8:30 AM–3:00 PM via:
- 0-2344-9988
- Line: @canonthailand
Customers must provide:
- Full name, address, postal code, contact number
- Product model & serial number
- Description of the issue
Pickup will be arranged after payment confirmation.
No refunds for service fees if canceled or conditions are not met.
Delivery arranged for the next business day.
Damage compensation up to 2,000 THB per case.
Service fee is for pickup & delivery only – does not include repair fees.
Estimated delivery time: 3–5 days (excluding repair time).
Repair duration:
- Standard : ~15 business days
- Express : 1–3 business days
  (contact for rates)
- Repair time excludes parts ordering and waiting period

* Cinema equipment excluded

Service Conditions :

Items must be securely packed with shock protection.
Maximum 4 items per box.
For provincial areas, box size must not exceed 31 × 46 × 20 cm.
Service requests accepted Monday–Friday, 8:30 AM–3:00 PM via:
- 0-2344-9988
- Line: @canonthailand
Customers must provide:
- Full name, address, postal code, contact number
- Product model & serial number
- Description of the issue
Pickup will be arranged after payment confirmation.
No refunds for service fees if canceled or conditions are not met.
Delivery arranged for the next business day.
Damage compensation up to 2,000 THB per case.
Service fee is for pickup & delivery only – does not include repair fees.
Estimated delivery time: 3–5 days (excluding repair time).
Repair duration:
- Standard : ~15 business days
- Express : 1–3 business days
  (contact for rates)
- Repair time excludes parts ordering and waiting period

* Cinema equipment excluded
** Service coverage depends on transport company’s accessible routes and areas