Quick Fix 1 Day Repair Services for Canon cameras and accessories

Quick Fix 1 Day Repair Services (“Quick Fix”) for Canon cameras and/or Canon accessories (“Product”) aims to elevate customer satisfaction from basic services to superior special services suitable for professional photographers, foreign tourists, and general customers who urgently need to use photography equipment.

Fees for Quick Repair Service 

• 100 baht for cleaning a sensor by getting service and return within the same day
• 300 baht for repairing a camera that can be repaired within 3 business days
• 500 baht for repairing a camera that can be repaired within 1 day or within 8 business hours

Terms of Service

1. The quick fix repair service will be performed only after the Company has received the repair approval from the customer.
2. In the case of postal repair, the repair period shall start from the date of approval from the customer, and end on the date of postal delivery to the customer, excluding the number of days the product is sent back to the customer.
3. Customers who wish to bring their products or accessories for quick fix repair service must first bring their devices for a preliminary inspection and evaluation at the service center, head office. 
4. The quick fix repair service shall be provided in accordance with the terms and conditions and criteria prescribed by the Company, subject to the availability of spare parts, the condition of the camera or equipment, as well as the type and model of the product. 
5. In the case of force majeure that prevents the quick fix repair to be completed as determined by the Company, the customer will be entitled to use a spare camera and lens for free, subject to availability and based on the type of product submitted for expedited repair. These rights shall be effective during the period beyond the completion date of the quick fix repair until the date the repaired camera is returned to the customer. However, the customer will still have to pay the quick fix repair fee as usual. 
6. During the quick fix repair, if the customer needs to use a spare camera and lens, the customer can rent the camera and lens at the rental rate set by the Company. However, the Company reserves the right to charge a deposit. The customer can inquire about the deposit fee for each model of camera and lens from the service center.
7. In the case of force majeure that makes it impossible to provide the quick fix repair service according to the specified conditions and there is no spare equipment to use as per the terms in clause 5, the Company will not charge for the quick fix repair service.
8. The Company reserves the right to limit the number of the quick fix repair services per day by basing on the volume of work and the ability to provide services within a reasonable time.
9. The 40% discount under the Company's warranty conditions cannot be used as a discount for the quick fix repair services.
10. The quick fix repairs are guaranteed for 3 months after repair, the same as the normal after-repair warranty.
11. The Company shall waive the quick fix repair service fee in the cases of firmware updates, and upgrades of C-log, Voice Tag, DAF, and Dual System Frequency.
12. This quick fix repair service is a special service that is beyond the after-sales warranty conditions. Therefore, if customers wish to use the quick fix repair service while still under warranty, the customers must pay the service fees at the rate as determined by the Company.
13. Payment: Quick Fix repair services are available at an additional cost to the regular repair fee. The company will inform the customer of the quick Fix repair fee after an initial assessment of the product or accessory. If the customer wishes to use the quick Fix repair service, full quick Fix payment must be made before the company begins the repair. 
14. Cancellation and Refunds: If the customer cancels the quick Fix repair service after the company has begun the repair, the company reserves the right not to refund the quick Fix repair fee already paid.