IJ Printer Utility cannot be launched. (Macintosh)

13-เม.ย.-2011
8201126800

สารละลาย

Phenomenon
  • For Mac OS X 10.6
As there is no [Open Printer Utility] button, IJ Printer Utility cannot be launched.



  • For Mac OS X 10.5
IJ Printer Utility cannot be launched from the [Utility] button in the print queue.



Cause
This phenomenon occurs per specifications when Bonjour printing is enabled.

Solution: For Mac OS X 10.6
Follow the procedures below to change the setting.

1. In the [Print & Fax] window, select the applicable print queue.



2. Click [Options & Supplies], then select [Utility].



3. Confirm that there is no [Open Printer Utility] button.


IMPORTANT
When the [Open Printer Utility] button is displayed, the print queue you selected is incorrect. Return to the Step 1 to select the correct print queue again.

4. Click [OK], and return to the [Print & Fax] window.



5. Click [-].



6. When the following message is displayed, click [Delete Printer].



7. Click [+].



8. In the [Add Printer] window, select the printer with "canonijnetwork" in [Kind].



9. Confirm that the same printer is selected in [Print Using], then click [Add].



10. When you go back to the [Print & Fax] window, select the created print queue.



11. Click [Options & Supplies], then select [Utility].



12. When the [Open Printer Utility] button is displayed, the change to the normal printing via network in Mac OS X 10.6 is completed.



Solution: For Mac OS X 10.5
Follow the procedures below to change the setting.

1. In the [Print & Fax] window, select the applicable print queue.



2. Click [Open Print Queue



3. Click [Utility].


IMPORTANT
When the IJ Printer Utility dialog is displayed, the print queue you selected is incorrect. Return to the Step 1 to select the correct print queue again.

4. Close the print queue, and return to the [Print & Fax] window.

5. Click [-].



6. When the following message is displayed, click [Delete Printer].



7. Click [+].



8. In the [Add Printer] window, select the printer with "canonijnetwork" in [Kind].



9. Confirm that the same printer is selected in [Print Using], then click [Add].



10. When you go back to the [Print & Fax] window, select the created print queue.



11. Click [Utility].



12. When the IJ Printer Utility dialog is displayed, the change to the normal printing via network in Mac OS X 10.5 is completed.